Webinars (On-Demand)
These 90-minute seminars have become one of the most popular training delivery systems among community bankers. Webinars allow unlimited participation at the bank via telephone and online visuals as the presentation is delivered. Banks may also purchase the on-demand link, which provides access to the audio, visuals, and handouts for six-months after the webinar for viewing as many times as desired.
Sexual Harassment at Work - On-Demand Only
Consumer Loan Documentation - On-Demand Only
New HMDA Partial Exemption: Analysis, Implementation & Answers - On-Demand Only - Available December 10, 2018
Auditing for HMDA Compliance, Including New Data Collection Rules - On-Demand Only Available December 31, 2018
Living, Grantor & Family Trust Accounts: Common Problems in Account Opening & Lending - On-Demand Only Available July 26, 2019
MARCH 2019
- 2019 ACH Rules Update
- Advanced BSA Officer Training
- Banking Marijuana-Related Business
- Debit Card Chargebacks Part 2: Understanding MasterCard Rule Changes
- Essential Board Reporting: Requirements, Timing, Delivery Options, Risks & Concerns
- Federal Requirements for Tech-Based Marketing: Websites, Social Media, Robo Calls & More
- Handling Power of Attorney & Living Trust Documents on Deposit Accounts & Loans
- Required Compliance for Commercial Loans Secured by Real Estate
- Strategic Decisions Regarding CECL Methodologies, Processes & Governance
- Synthetic ID Fraud: What It Is, How It Works & Real-Life Scenarios
- Teller Training Series: Cross Seling: The Key to Accountholder Satisfaction & Retention
April 2019
- Accurately Completing the CTR Line-by-Line
- Advanced Credit & Risk Management in Agricultural Lending
- Enterprise Risk Management: Three Key Risk Assessments
- Escrow Account Compliance, Including Shortages, Surpluses & Deficiencies
- Flood Insurance Compliance for Commercial Lending: Unique Issues & Case Studies
- Hacking the Weakest Link: The Role of Staff in Maintaining IT Security
- Liability with ACH Death Notification Entries (DNEs) & Reclamations
- Mobile Device Risks, Records & Compliance Rules: Managing Your BYOD & COPE Policies & Procedures
- Notary Essentials & Legalities
- Security Officer Reports to the Board: Fulfilling Your Annual Requirement
MAY 2019
- Accurately Completing the SAR Line-by-Line
- ACH Stop Payments vs. Unauthorized Extended Returns: Know the Difference
- Advanced Commercial Loan Documentation
- Complying with the 2019 SAR Cyber-Event Reporting Requirements
- Developing & Delivering an Effective Loan Presentation
- Hot Issues in Cyber Compliance
- Managing Dual Control & Cash Limits
- Military Lending Act & SCRA: Compliance & Lessons Learned
- Repossession Practices, Compliance & Limitations
- The UBPR: Understanding Peer Group Comparison to Improve Bank Performance
- Top 10 Ways to Mitigate ACH Payment Risk
- Troubled Debt Restructuring: Identifying & Accounting for Impaired Loans
JUNE 2019
- Card Data Security: PCI-DSS Risk, Readiness & Compliance
- Effective Debt Collection Techniques & Strategies
- Electronic Returned Items: Combating Fraud
- Fair Lending Examinations: Increased Scrutiny, New Methodologies & False Positives
- Handling Dormant Accounts, Unclaimed Property & Escheatment
- Hemp Farming Act: CBD, FAQs & Impact on Financial Services
- Job-Specific BSA Training for the Board
- Job-Specific BSA Training for Operations
- Preparing Call Report Lending & Allowance-Related Schedules
JULY 2019
- 20 Common Mistakes in Consumer Collections
- ALLL Supporting Documentation: Current Rules & Future Expectations Under CECL
- Call Report Regulatory Capital, Including Key Changes & Other Schedules
- FinCEN Guidelines on Reporting Elder Financial Exploitation
- From Prospect to Customer: Skills & Tools for Successful Business Development
- Opening Accounts Online: Rules, Risks & Best Practices
- Processing IRA Rollovers & Transfers
- Surviving a TRID Compliance Exam
- Wire Transfer Compliance, Including International Remittances
AUGUST 2019
- Adverse Action in Mortgage Lending: Compliance, Notices & Best Practices
- Developing the Right Strategic Plan for Your Bank
- E-Compliance Rules, Policies & Best Practices for Email, Web, Mobile & Social Media
- Effective Management of Credit Report Disputes: Completing ACDVs, AUDs & Correcting Joint Credit
- FFIEC Cyber Security Risk Assessments: Policy, Recent Findings & Recommendations
- How to Handle Unauthorized Electronic Fund Transfers Under Reg E
- Introduction to Call Report Loan Classifications
- IRA Reporting, Common Issues & Error Resolution
- Official Demands Part 1: Handling Subpoenas, Summonses & Other Legal Process
- Opening Donation, Memorial & Other Accounts for Nonprofit Organizations & Corporations
- Outsourcing Tech Services: Regulations, Examiner Expectations & Actions for Vendor Management
- New Security Officer Training: Responsibilites, Best Practices & Skill-Building Tools
- Recent Reg CC Changes: Deadlines, Details, Compliance
- Top 10 Most Misunderstood IRA Issues: Turning Confusion into Confidence
- What Are Those Partnership & S-Corp Tax Returns Telling Me?
SEPTEMBER 2019
- Appraisal & Evaluation Guidance on Collateral Valuation
- Auditing E-Policies & Procedures: Risks, Rules & Record
- Auditing for Reg E Compliance
- Conducting the 2019 ACH Audit
- Handling IRA Required Minimum Distributions & Roth Distributions
- Hiring in the Digital Age: What Every HR Manager Needs to Know About Social Media
- Official Demands Part 2: Handling Garnishments, Levies & Judgment Liens
- What Directors Should Know About CECL, ALLL & the New Credit Impairment Standards
ARCHIVED WEBINARS:
- Emerging Leader: Education: How to Avoid Lender Liability Claims
- Detecting & Preventing a Corporate Account Takeover
- Defining Risk Management Officer Expectations & Responsibilities
- Developing an Effective Succession Planning Strategy for Management & the Board
- You're the New HR Officer, Now What?
- Handling Difficult Customers: Effectively Dealing with Intimidation, Negativism & Anger
- From Frontline to Teller Supervisor: Developing Skills & Making a Smooth Transition
- Managing Credit Risk
- The Essentials of Collection Law
- Overseeing Bank Performance: The Role of Audit
- Developing Executive Presence Skills: Presentations, Poise & Professionalism
- Managing Absenteeism & Leaves of Absence
- Effective Branch Administration Monitoring
- Treasury Services: New Delivery & Service Models for Cash Management
- Board Oversight & Responsibility for ACH Risk
- Understanding Letters of Credit: Rules, Responsibilities & Liabilities
- Commercial Credit Grading: Methodology, Risk & Examiner Issues
- 15 Errors to Avoid When Conducting Internal Investigations
- Saving for Education: Coverdell & College Savings Plans
- Performance Management: Developing Future Leaders
- REACT ESCAPE SURVIVE Preparing Your Institution & Staff for an Active-Shooter Incident
- The CFPB’s Four Ds of Fair Lending: Deceptive Marketing, Debt Traps, Dead Ends & Discrimination
- Rewarding & Retaining the Best Employees
- ADA Website Compliance Requirements & Common Errors
- Identifying Fraudulent Transactions: Including Recent FinCEN Advisory on Email Fraud Schemes
- Using the APRWIN Calculator Effectively to Avoid & Correct Violations
- The Board Evaluation Process: Steps, Tools & More
- Human Resource Dos & Don'ts for Supervisors
- Communicating in a Crisis: How to Protect Your Reputation & Brand
- What the Board Needs to Know About Vendor Management
- Report Writing for Auditors: Tips, Tools & Best Practices
For more information, contact the Education & Special Events Department:
Tracy McQuinn, Senior Vice President Education & Special Events
Melinda McClelland, Vice President Education & Special Events
Jennifer Nika, Vice President Education & Special Events
Tina Horner, Administrative Assistant
Kim Harden, Administrative Assistant
please call 800-736-2224 or 217-529-2265