COMMUNITY BANCSERVICE CORPORATION, INC. (CBSC)


A subsidiary of Community Bankers Association of Illinois (CBAI), CBSC aggregates the “clout” of CBAI member banks to negotiate lower costs and provide improved access to essential bank products and services. CBSC recommends products and services that assist banks with income-production, expense reduction, consulting, marketing, compliance, equipment, insurance, lending, A/L management and payments. Before the CBSC board of directors awards any program an exclusive partnership, it is subjected to a rigorous due diligence review that includes extensive testing by members, occasionally by independent experts, and negotiation of special member-only benefits. This process typically takes up to six months.

Today, CBAI members use an average of more than five CBSC preferred providers. Last year, members collectively saved nearly $ 1.5 million in purchasing discounts from CBSC-recommended firms. Contact CBSC today and share in the savings.

Contact CBSC today if you have any questions!



Apiture
Digital Banking
Contact: Jim Waugh | Phone: 512/561-0152 | Website: www.apiture.com
Apiture is a global-leader in commerce enabling technology and has taken digital banking to the next level by developing a secure, simple and effective product suite to meet the needs of today’s customer. The user-friendly online banking platform makes it easy for businesses and consumers to manage all their banking needs, including online bill pay, cash management for business, and personal financial management for consumers. Apiture has been a CBSC Marketing Partner since 2017.

 

BankTrends

Peer Analysis
Contact: Michael StinsonPhone: 415/754-8659 | Website: www.bank-trends.com
Contact: Reid Ten Kley  |  Phone: 503/922-3299
Bank Trends is a Call Report-based peer analysis tool that allows users to review performance trends at banks, and compare those trends against peer groups, which can be changed with the click of a button. Subscription rates are $255/quarter or $1,360/year (pricing here). CBAI members receive a 15% discount! BankTrends has been a CBSC Marketing Partner since 2012.
Banker Testimonials »


CBAI 401(k) Multiple Employer Plan (MEP)

401(k) Plan
Contact: Nathan WhitePhone: 800/732-8601 | Website: www.midwesternsecurities.com
CBAI has partnered with Midwestern Securities Trading Company and Pentegra to provide a multiple employer 401(k) plan or, MEP. Merging individual bank 401(k) plans into the CBAI MEP enables participating banks to more effectively outsource its 401(k) plan fiduciary responsibilities and liabilities while providing potential cost savings. Most importantly, the MEP is controlled by an oversight committee comprised of banks participating in the MEP. The participating banks have direct input into plan structure, funds selection, etc. CBAI 401(k) MEP has been a CBSC Marketing Partner since 2013.
Free Webinar »
Banker Testimonials »

 

CBAI Enhanced Email Services

Email Services
Contact:  Jenny DialPhone: 217/529-2265 | Website: www.cbai.com
CBAI's Enhanced Email packages offers banks exchange hosting, remote access, full archiving, encryption, calendaring and Office 365. Packages available also can be customized with an integrated solution of email archiving, email encryption, and file backup to keep information safe, secure and compliant. These email package solutions are designed to meet FINRA and SEC privacy and security requirements, including fully redundant, SOC 2 Type II-audited and backed with outstanding support. CBAI Enhanced Email Services has been a CBSC Marketing Partner since 2011.

 

CBAI Website Hosting Services

Website Hosting
Contact:  Jenny DialPhone: 217/529-2265 | Website: www.cbai.com
CBAI provides your institution’s website with the latest technology, quality, security, and customer support, at an affordable rate. CBAI Website Hosting services offers your bank a complete website hosting package designed especially for CBAI members at a CBAI rate of $1,295 a year. CBAI Website Hosting Services has been a CBSC Marketing Partner since 2000.

 

College Ave Student Loans

Student Loans
Contact:  Wynde WalkerPhone: 571/243-4985 | Website: www.collegeave.com 
Illinois banks will now be able to offer their customers a full suite of private student loan products supported by top-notch service while avoiding all loan administration responsibility and credit risk. The referral program with College Ave Student Loans gives Illinois’ community banks the ability to serve the higher education funding needs of their customers and local communities with a trusted partner in the student loan industry. College Ave is known for competitive interest rates, flexible repayment terms and first-class customer service. Additionally, the online application is easy to complete and submit. Borrowers receive an instant credit decision in less than three-minutes. College Ave Student Loans has been a CBSC Marketing Partner since 2019.

 

CRA Partners

CRA Credit
Contact:  Ron Brooks, Jr.  | Phone: 901/529-4790 | Website: www.shcpfoundation.org
CRA Partners is a turnkey CRA compliance program established to create safe and secure living environments for the elderly with help from local banks. CRA Partners have helped hundreds of community banks across the country protect residents of low-income senior housing facilities through its trusted Senior Crimestoppers program. Partner with CRA Partners and you will satisfy your bank’s CRA requirements, boost your community relations profile and develop new business relationships, while ensuring safe, secure environments in nursing homes, HUD communities, and veterans homes. With hundreds of banks already participating in the program, CRA Partners are protecting thousands of seniors and veterans across America. CRA Partners is a new CBSC Marketing Partner in 2020.

 

CSI Secure Connect

Board Portal/Intranet
Contact:  Craig Lippmann | Phone: 704/519-8507 | Website: www.csiweb.com
CSI Secure Connect provides dynamic tools to bankers that increase efficiency and ensure the secure delivery of confidential documents. Financial institutions nationwide rely on Secure Connect as a corporate communications tool for boards of directors, employees, loan committees and other audiences. The solution allows institutions to enhance productivity and reduce operational costs. Secure Connect gives directors secure access to board materials and other confidential information from the convenience of their homes, offices or tablets. It simplifies the process of preparing board materials and makes them available anytime and anywhere they are needed. Current and archived materials are available and include online votes, collaboration and more. This functionality also makes Secure Connect a valuable resource for loan committees, compliance teams and other groups. Additionally, as an employee intranet, Secure Connect combines a series of powerful communication tools and productivity applications into a single portal. This includes time clock, vacation manager, e-forms, policy manager, task manager, remote access and more.Secure Connect requires no additional hardware, software or staff to maintain and little end-user training. It provides robust security that exceeds industry-defined security standards. The solution also includes access to a free app in the Apple App Store, improving remote access to confidential documents. CBAI Secure Connect has been a CBSC Marketing Partner since 2010.
Banker Testimonials »


CBIS powered by Arthur J. Gallagher & Company

Insurance
Contact:  Patti Tobin | Phone: 217/414-4485 | Website: www.cbai.com
Providing community banks with bond and D&O insurance requires specialized skills, experience, and access to bank-specific markets. That’s why the CBAI board decided in 2011 to partner with a much larger agency that has more expertise to professionally assess bank risk, and the size to access markets that were previously unavailable to us. Through the CBAI-Gallagher partnership, CBAI members now have access to more insurance products and better coverage at competitive rates. CBAI powered by Arthur J. Gallagher & Company has been a CBSC Marketing Partner since 2011.
Banker Testimonials »



CSC

UCC Search, Retrieval and Filing
Contact:  Russell Lash | Phone: 800/858-5294 ext 63714 | Website: www.cscfinancialonline.com
CSC web-based due diligence and document retrieval services provide the most complete and accurate Uniform Commercial Code (UCC) search and filing, and portfolio management services nationwide. CSC provides powerful online management tools that track and audit member banks' UCC filings and generate reminders of filing expirations. CSC has been a CBSC Marketing Partner since 2004.



Econocheck

Packaged Checking
Contact:  Nancy Planells | Phone: 314/323-2252 | Website: www.econocheck.com
Implementing a new benefit-enhanced checking solution will generate significant fee income while providing value-added services that your customers will thank you for including in their checking account. Sound like a fantasy? Econocheck's Relationship Checking Programs and strategies makes that fantasy a reality. Banks report earning up to $60 per year in net profit per DDA, and CBAI members receive preferred pricing on the secure checking package. Customers also receive cell phone protection, identity protection, online and mobile shopping discounts and more. Econocheck has been a CBSC Marketing Partner since 2019.
Banker Testimonials »




Fitech

Merchant Card Services
Contact: Berin Lacevic | Phone: 682/201-5551 | Website: www.fitech.com
Fitech enables community banks to provide small business clients with merchant card processing at no risk to the bank, while generating a new revenue stream of 30%-50% of the net margin as residual income. Fitech's focus is in providing community bank business customers with below market pricing and superior customer service. Fitech has been a CBSC Marketing Partner since 2015 and was CBAI 2016 Vendor of the Year.




Fitech, partnered with Autobooks

Cash Flow Improvement Services
Contact: Berin Lacevic | Phone: 682/201-5551 | Website: www.fitech.com
NEW! Fitech, has partnered with Autobooks to offer a suite of enhanced services that improve cash flow for small businesses. The Autobooks solution integrates with the bank’s core to provide small businesses with access to streamlined payables, receivables, online payments and accounting. Fitech has been a CBSC Marketing Partner since 2015 and was CBAI 2016 Vendor of the Year.



Harland Clarke Printed Products

Check Printing/Direct Marketing Services
Contact: Diane Schipkowski | Phone: 815/493-8763 | Website: www.harlandclarke.com
Harland Clarke is a leading provider of customer engagement solutions that help connect businesses and people how, when, and where it matters. Key solutions include Digital Knowledge Management, Voice of the Customer, Contact Center Services, and Instant Card Issuance. Member banks that enter into a check-purchasing agreement with Harland Clarke receive a special price increase cap of 3% and will earn marketing dollars on every check order, which are redeemable for additional products and services. Member banks also receive a 5% rebate on marketing services, MICR forms and card services. Harland Clarke has been a CBSC Marketing Partner since 1988 and CBAI Vendor of the Year in 1996, 2002, and 2013.
Banker Testimonials »


ICBA Bancard

Credit Cards
Contact: Mike Duke | Phone: 217/529-2265 | Website: www.icba.org
Offering credit cards bearing your bank's name and logo can help keep your bank competitive. ICBA Bancard provides community banks with stable, cutting-edge credit card options to meet your bank's credit card strategy. As a direct card issuer, your bank owns its receivables, retains 100% of the interest income and fees, approves all applications, and can tailor its program to meet the specific needs of your customers. ICBA Bancard customers have access to special turnkey marketing programs, fraud loss protection coverage, and porfolio analysis tools. ICBA Bancard has been a CBSC Marketing Partner since 2010.



Kasasa

Reward Checking/Web Development and Marketing
Contact: Joshua Garland | Phone: 859/816-5390| Website: www.kasasa.com
Contact: Brian BertPhone: 262/365-3423
Contact: Andrew FoglePhone: 515/710-3413 Kasasa® is an innovative leader in branded, community-powered banking products proven to drive profit and growth for community financial institutions. With unprecedented access to training, compliance, research, support resources and customized consulting, Kasasa's flagship suite provides a research-based strategy leveraging the power of a branded relationship platform. Kasasa is making community financial institutions the topic of conversation for happy consumers nationwide. Kasasa has been a CBSC Marketing Partner since 2006 and CBAI Vendor of the Year in 2007.
More Information on Web Development and Marketing »
Banker Testimonials »



Ncontracts

Risk Management
Contact: Sean FinneyPhone: 888/370-5552 | Website: www.ncontracts.com
The premiere provider of risk management software and services to the community banking profession, Ncontracts pioneered the automation of vendor contract management. Its offerings have evolved to feature enterprise risk management, business continuity, cyber security, and regulatory examination findings management. Today, more than 1,300 financial institutions rely on Ncontracts to manage risk more efficiently and effectively. CBAI members receive a 5% discount on all fees. Ncontracts has been a CBSC Marketing Partner since 2019.



Regency 360

Office Supplies, Printed Materials, Promotional Products and Apparel
Contact: John BybeePhone: 217/653-4028 | Website: www.regency360.com
CBAI member banks of all sizes and locations will benefit from ordering and managing office supplies and printed inventory from Regency’s single-source dashboard. The platform combines orders for common items, enabling members to receive volume-based pricing usually reserved for the nation’s largest banks. Managing the purchases of office supplies, envelopes, letterhead, and promotional apparel, that can number in the hundreds, sometimes thousands, of different items that banks order and use on a regular basis can be a logistics nightmare. Departments and branches ordering items independently can lead to inconsistent branding, loss of volume discounts and unused inventory. The Regency 360 platform streamlines the procurement and inventory management process, provides for consistent branding across all channels, and volume-based pricing that reduces costs. Regency 360 has been a CBSC Marketing Partner since 2019.



SHAZAM
®

Debit/ATM Network Services
Contact: Patrick DixPhone: 618-444-4009 | Website: www.shazam.net
SHAZAM is a member-owned financial services company providing choice and flexibility to community banks throughout the U.S. since 1976. A single-source provider of debit card, core, fraud prevention, security, marketing and much more. CBAI members receive on annual rebate of $50 per ATM. SHAZAM has been a CBSC Marketing Partner Since 2000 and was CBAI Vendor of the Year in 2001, 2005, and 2011.
Banker Testimonials »


TCM Bank Program

Credit Cards
Contact: Mike Duke | Phone: 217/529-2265 | Website: www.icba.org
If your bank isn't ready to manage its own credit card program, or wants to sell an existing portfolio, the TCM Bank program is your answer. Your bank retains the relationship with the customer and a portion of the profit. TCM Bank Program has been a CBSC Marketing Partner since 2004.



The Baker Group

A/L Management and Investment Portfolio Strategies
Contact: Terry McElwee | Phone: 888/333-7704 | Website: www.gobaker.com
Contact: Jason Vlcek | Phone: 888/333-5668
Contact: Ken Judd | Phone: 888/333-0750
Contact: Deon Perryman | Phone: 800/960-6990
The Baker Group is one of the nation’s largest independently owned securities firms specializing in investment portfolio management for community financial institutions. Since 1979, they’ve helped clients improve decision-making, manage interest rate risk, and maximize investment portfolio performance. Their proven approach of total resource integration utilizes software and products developed by Baker’s Software Solutions combined with the firm’s investment experience and advice. The Baker Group has been a CBSC Marketing Partner since 1985 and was CBAI Vendor of the Year in 1993, 1998, 2003, and 2019.
Banker Testimonials »
Baker Market Update »



The Stone River Group

Electric and Gas Procurement
Contact: Don Frontone | Phone: 217/737-5811 | Website: www.thestonerivergroup.com
Electric and Gas procurement experts, SRG is independent of any energy producers, sellers or transmitters. They do not make or sell power-they make it more affordable for CBAI members. To ensure CBAI members receive the best possible price, SRG solicits qualified proposals from a number of gas and electricity service providers. Additionally, SRG consultants will aggregate members from the same region of the state and use their combined purchasing power to negotiate even lower rates. The Stone River Group has been a CBSC Marketing Partner since 2019.



Welch Systems

Money Handling Equipment
Contact: Jeff Radtke | Phone: 847/341-0747 | Website: www.welchsystems.com
Recognized for consistently providing quality money handling products and solutions, Welch Systems offers CBAI members an exclusive discount and double warranty on all new Glory Global Solutions equipment: Teller Cash Dispensers/ Recyclers, Self-Service Coin Solution and back office coin sorters, currency counters, coin packagers and automatic coin wrappers. Welch Systems has been a CBSC Marketing Partner since 1982 and was CBAI Vendor of the Year in 2014.
Banker Testimonials »
What is an ITM? »



Wolters Kluwer

Loan and Deposit Automation Software/HMDA Compliance Solution
Contact: Joe Ley | Phone: 320/828-6610 | Website: www.wolterskluwer.com
Contact: Regina Graham | Phone: 888/676-6663
Wolters Kluwer® is the market leader in providing compliance, credit, and operational risk management solutions to a variety of financial institutions. The company’s integrated and stand-alone deposit, lending, IRA, and Financial Intelligence solutions can help financial institutions efficiently comply with federal and state regulations. Wolters Kluwer has been a CBSC Marketing Partner since 1988.
More Information onf HMDA Compliance Solution »
Banker Testimonials »



Wolters Kluwer Cash Suite

Credit Analysis Software
Contact: Joe Ley | Phone: 320/828-6610 | Website: www.wolterskluwer.com
Contact: Regina Graham | Phone: 888/676-6663
Wolters Kluwer's CASH Suite TM is comprised of nine integrated solutions that provide community banks with a powerful commercial lending software solution that helps business lenders increase profits and grow top-line revenue by achieving straight-through-processing across every step of the commercial loan lifecycle. Wolters Kluwer has been a CBSC Marketing Partner since 1988.



Wolters Kluwer® TSoftPlus™

Paycheck Protection Program (PPP) Software
Contact: Joe Ley | Phone: 320/828-6610 | Website: www.wolterskluwer.com
Contact: Regina Graham | Phone: 888/676-6663
Wolters Kluwer® TSoftPlus™ is designed to help banks and credit unions support small businesses with payroll funding during the COVID-19 crisis. In response to Congressional passage of the CARES Act (Coronavirus Aid, Relief and Economic Security Act), Wolters Kluwer Compliance Solutions has launched a dedicated solution, Paycheck Protection Program supported by TSoftPlus™, utilizing its market-leading SaaS-based software. Wolters Kluwer has been a CBSC Marketing Partner since 1988.


OTHER SERVICES:



A Real Community Bank Image Program

Contact: Valerie Johnston | Phone: 217/529-2265
CBAI is proud to present the Real Community Bank Image Program, available only to CBAI active member financial institutions. A Real Community Bank is one which takes its commitment to its community seriously. This is a bank in which decisions are made locally, for the betterment of the home area in mind. CBAI leadership believes that, while we may recognize the difference between a community bank and a mega-bank, too many mega-bank imposters are attempting to claim our identity. The Real Community Bank Image Program, now implemented in nearly 20 other states throughout the United States, harnesses the power of professionally produced commercials which can be personalized for your bank. It's designed to accurately and compellingly inform viewers, listeners, and/or readers about what makes a community bank better.
More Information »



Young & Associates

Contact: Tracy McQuinn | Phone: 217/529-2265 | Website: www.youngonline.com
CBAI is pleased to offer you access to this critical guide to survival, the Community Bankers for Compliance (CBC) Program. The CBC Program is the most successful and longest running compliance training program in the country. The CBC Program is presented by Young & Associates, Inc., a nationally-recognized compliance consulting firm specializing in community banks.

 
CBAI
COMPENSATION
SURVEY

CBAI Compensation Survey
Contact: Valerie Johnston | Phone: 217/529-2265 | Website: www.cbai.com
Is your bank competing effectively with your peers to attract, reward and retain the top talent in today’s job market? What is your strategy to win the race for qualified leadership and employees? The Compensation measures only Illinois community banks and reports the findings by geographical area and asset size. Salaries, incentive pay, directors’ fees, 80 benchmark positions, paid time off and more are measured. Members that participate receive the results for free!
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COMMUNITY 
BANKERS FOR
COMPLIANCE
PROGRAM (CBC)

 
CBC Program
Contact: Tracy McQuinn | Phone: 217/529-2265 | Website: www.cbai.com
CBAI is pleased to offer you access to this critical guide to survival, the Community Bankers for Compliance (CBC) Program. Now beginning its twenty-fourth year, the CBC Program is the most successful and longest running compliance training program in the country. The CBC Program is presented by Young & Associates, Inc., a nationally-recognized compliance consulting firm specializing in community banks.
More Information »